A new roof is a big financial investment, so it’s important it’s installed properly. With all the roofing companies out there, how do you choose which one to trust? Here are some things to look for:
Personal Reviews
Ask around for personal recommendations. If one of your neighbors recently had a roof installed, ask them about their experience. Also look for reviews on social media and other platforms including Facebook, Yelp, and Google to get first-hand accounts of customer experiences. Pay attention to more than just comments about price or scheduling. See what others have to say about communication, responsiveness to concerns, and site cleanliness.
Warranty on Workmanship
All warranties are not created equal. Some companies may advertise a warranty on the roofs they install but they are nothing more than the standard manufacturer’s warranty on the actual materials. Make sure the company you choose also offers a workmanship warranty, meaning that they guarantee your roof will not fail due to poor installation for the warranty period – and if it does, they’ll fix it.
License & Insurance
Make sure your roofer is appropriately licensed with your state, and has worker’s compensation and liability insurance. These actually protect you in the event a worker is injured while working on your home or the company causes damage to your house during the installation process.
Things are in Writing
Quotes, work contracts, warranty agreements, and payments all have written documentation. You will know that you’re working with a company that has integrity when they’re willing to put everything they’re doing in writing. Avoid cash payments without a receipt, promises of “extras” without a written agreement, or starting a job before an official contract is signed.
Willingness to Educate
You will feel comfortable when you’ve got the right roofing company. They won’t just use industry jargon that leaves you confused. They’re willing to take the time and explain exactly why you may (or may not) need certain things done, are transparent about their costs, and open to any questions you may have. Yes, you will trust them as the expert, but they’ll make you feel like you’re a partner in the process – because you are.
Gardner Roofing in Mountlake Terrace, WA has been the trusted roofing company in the greater Seattle area for over 20 years. Our team of expert roofers will arrive at your home or business with all the necessary materials and carefully set up for installation. We prepare everything offsite, in advance, so the job runs efficiently, creating a clean and safe job site and offer a ten year workmanship warranty to give you peace of mind. Contact them today for a FREE repair or roof replacement estimate; same-day estimates are possible based on availability. Have a question? Contact them online or call 206-231-5665.
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