What kind of furniture can I find at Don Willis Furniture? We specialize in made in the northwest furniture for every room of your home. We have furniture for kids and adults. From real wood bedroom sets, entertainment pieces, bookcases and more to mattresses, sofas and chairs. We always look for good quality – built to last.
Where is your furniture made? We do our best to support local woodworkers, so over half the furniture sold at Don Willis Furniture is made right here in Washington. In total, 80% of the furniture we sell is made in the U.S. orCanada. The other 20% is imported from all over the world.
Do you make custom furniture? Yes, we have our own furniture shop where we can build custom wood furniture to your requirements. A number of the furniture manufacturers we order from also offer slight modifications to their products.
Why aren’t prices posted on your website? Our vendors offer so many options, i.e. finishes, styles, woods, and sizes, it would be difficult to accurately maintain and update pricing on our website. If you see an item on our website that you would like to know more about please call us and we will be happy to discuss pricing and any other product information in detail.
What is meant by ‘Real Wood’? Real Wood furniture is furniture made of all natural wood or plywood, not particle board. Particle board can flake and break and it’s often made with formaldehyde.
What is Veneer? Veneer is a thin layer of attractive wood glued to a substrate, usually a secondary grade of wood, or plywood.
How long does it take to receive furniture? If your furniture is in stock, you can pick it up that day or we can schedule a delivery. If it’s not in-stock, it can take anywhere from one week up to sixteen weeks to arrive depending on the supplier. We will give you an estimated lead time on all special orders, based on our order history with that particular furniture vendor.
Why does some furniture take longer to receive? Most of the furniture we sell is made by small, local builders. Often the orders have so many options; the furniture isn’t built until after the order is placed. Other factors that can affect order time include shipping, whether it is hand-made or mass-produced, and how busy the manufacturer is.
What kind of payment do you except? We accept cash, check, debit, and Visa/MasterCard/Discover cards.
Does your furniture require any assembly? Most items are fully assembled. Bunk beds, tables, and some chairs require assembly, and we would be happy to do so upon request for an additional charge.
What’s a good finish to put on outdoor furniture? Our outdoor furniture suppliers recommend using penofin oil which is available from most lumber stores like Dunn Lumber.
What supplies are needed for finishing other than the stain and top coats? For most indoor finishing projects you’ll need a drop cloth, clean rags, paint brushes (bristle or foam), sandpaper or 3M sanding pads, q-tips and paper towels. If using oil-based finishes, have mineral spirits handy for cleanup. Please follow all safety instructions carefully when using solvents and paints.
Do you deliver? Yes … all over Western Washington. We also ship to Alaska. Please talk to us about delivery charges at the time of order.
What is your cancellation and return policy? We have a 30-day return policy on ‘in stock’ items purchased in the store as long as they are still in new condition. Custom built furniture and special orders are not refundable.