Livestream FAQs

  • I see the video playing, but why is there no audio?
    • When we add the Livestream player to the homepage, we mute it by default. To start playing the audio, click the speaker icon on the Livestream player controls.
  • What kind of Internet connection do I need to view a Livestream channel?
    • We recommend viewing Livestream from a wired connection with a download bandwidth of at least 700Kbps. However you may require higher speeds if the channel producer is encoding at a higher bitrate. To test your speed, go to www.speedtest.net. Bandwidth fluctuates constantly (especially on WiFi and mobile internet), so running 3 tests is recommended. As a general rule your download bandwidth must be greater than the bitrate of the channel you’re trying to view.
  • How do I view a Livestream channel?
    • Viewing a Livestream channel takes place in the browser. This means that Livestream is compatible with most major browsers on most major operating systems. We recommend upgrading your browser whenever possible. Please make sure to enable cookies and turn off pop-up blocker when viewing Livestream.
  • Does my browser require any plug-ins?
  • How do I watch a channel in full screen?
    • Move your mouse over the Livestream Player and click the "Full" button to enter Full Screen mode.
  • How can I promote a Channel I'm watching?
    • Depending on the channel you're watching, you can promote the channel through several ways including Facebook Chat, Twitter Chat, Sharing on Twitter, Myspace, Facebook, Digg, Google Buzz, and more. Click the "Share" button on the Livestream Player or visit the channel's share page (www.livestream.com/channelname/share).
  • Can I view Livestream on a mobile device?
    • You can view Livestream through our free Apple iOS Livestream app and from many other mobile devices. If the channel you’re trying to watch isn’t mobile compatible, you may run into bandwidth issues. Connect via WiFi if possible. Note that Livestream app users can view on-demand content, while other devices are limited to live broadcasts. 
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